Privacy Policy

Last updated: July 2026

The short version

ExactPic processes images entirely in your browser. We do not receive, store, or transmit your files.

Data controller

The data controller for ExactPic is MASTERPANEL LLC (Kentucky Limited Liability Company, Louisville, Kentucky, USA). Company record: Kentucky Secretary of State. Mailing address: 6844 Bardstown Rd #5052, Louisville, KY 40291, USA. Contact: [email protected].

What we don't collect

• Your images or compressed/converted output — these never leave your device
• Filenames or image metadata (EXIF/GPS) from your files
• Any account, sign-up, or personal information to use the tools

A note on output metadata: when a tool re-encodes an image (resize, compress, or HEIC-to-JPG), the new file is drawn on a canvas in your browser, which strips EXIF and GPS data and normalizes orientation. This happens on your device; we never see the input or output.

Hosting and content delivery

The site is served as static files from a virtual server hosted by Contabo, in front of the Cloudflare CDN. Like any website, these providers automatically log standard technical request data (IP address, user agent, timestamp, requested URL) to deliver pages and protect against abuse. These logs never contain the contents of your files. Provider log retention is governed by Contabo and Cloudflare; we do not build our own profiles from these logs.

Analytics and cookies

We use Google Analytics 4 (GA4) to measure aggregate traffic: pages visited, general device type, and tool usage events (tool_open, file_select, process_start, process_complete, process_fail, download, retry_tool, portal_view, task_view, check_result, heic_decoded, report_error_click).

GA4 does not receive your images, filenames, or the values you type into a tool.

GA4 may set first-party cookies (_ga, _ga_*) when enabled. IP anonymization is enabled in our GA4 configuration.

GA4 default event retention is 2 months unless changed in the GA4 property settings.

To opt out, use a browser extension that blocks Google Analytics, or enable “Do Not Track” and a GA opt-out add-on from Google.

Google Analytics 4 sets analytics identifiers and records aggregate events such as page views and tool interactions to help us understand which tools are used. IP addresses are anonymized. We do not use advertising cookies. Google retains GA4 data according to our configured retention period; see Google's privacy policy for how Google processes this data. You can block analytics with your browser or an ad/tracker blocker without affecting the tools.

Email and contact

If you email us we receive your message and address to reply, and keep it only as long as needed to handle your request. We do not add you to any marketing list.

Children

ExactPic is a general-purpose utility and is not directed at children. We do not knowingly collect personal information from anyone, including children.

Changes and incident contact

We may update this policy as the service changes; the "last updated" date above reflects the current version. To ask a privacy question or report a data-protection concern or security incident, email [email protected].